Cloud Computing

Focus on your core
business goals, while
we manage the technology
.

Technology, today, plays an integral role in contributing to a business’ success.

Enterprises, although, find it challenges to maintain and manage the large, diverse, and complex IT landscapes. The complexity to manage and maintain existing systems increases in high maintenance and operational costs.

CANI Support is a leading information technology services, products, and consulting providing organization and is the preferred Managed Services Provider (MSP) in the Bahamas.

With our managed services model, we help enterprises gain from new technologies, boost performance and reliability, and align technology to deliver business values.

Our cloud strategy assessment will help you to decide if you need a Public, Private or Hybrid Cloud for your infrastructure.

We can help integrate SaaS offerings such as Office 365 and Azure Active Directory, migrate your on-premise servers to Virtual Private Cloud, or work with you to identify the best Disaster Recovery options that meet the Recovery Point Objective (RPO) and Recovery Time Objective (RTO) set forth by business or regulatory requirements.

Now more than ever, customers need Cloud Portfolio Services. Be confident that you have the right information to help you select and deploy the most appropriate cloud solutions for your business.

Our aim has been to build, manage and deliver award winning technology solutions for businesses of all sizes and in all industries. With our managed services you can rest assured knowing that your business IT infrastructure will be proactively monitored, supported, and secured 24/7/365 .

Cloud Support and Services

No trend in the world of IT has had more of an impact on business than the move to cloud computing. However, as companies move their services and applications to the cloud, they are hitting major obstacles for success, namely integration.

With little to no barrier of entry, we see many companies deploying Software as a Service (SaaS), Infrastructure as a Service (IaaS) and Disaster Recovery as a Service (DRaaS) without a full understanding of all the complexities involved. This often results in misconfigured applications and services unable to communicate seamlessly with one another.

CANI specializes in deploying and integrating SaaS, IaaS, and DRaaS solutions that can run any workload to provide instant value and productivity for your business. Whether you need to migrate an on-premise application to the cloud or build a solution from the ground up, we will make sure your IT environment integrates seamlessly and securely.

Our devotion to Cybersecurity is unmatched, and continues to set us apart from other Managed IT Service Providers. The multifaceted approach we utilize is proven to minimize your attack vector, and give you peace of mind. We love technology, care about our client’s success, and always go above and beyond to provide excellent customer service.

IT SERVICE DESK

Reach Your Business Objectives with Modern Digital Workplace Solutions

The cost of hiring, training and maintaining a full-time IT technician can be staggering.

Competitive pay, employee benefits, and ongoing education are just the tip of the iceberg and can add up to thousands monthly.

That’s a lot! But even if they had the money to hire IT staff, many businesses don’t know what qualifications to demand or what questions to ask.

It’s all just too much trouble. That’s where  our Service Desk comes in!

We’re here for you as you grow – a few hours at a time.

We offer a professional and friendly team of experts who will work together to exceed your expectations and benefit your company.

Cani has the knowledge, expertise, and integrity needed to meet all of your IT needs. We guarantee that we’ll save you money.

Here are some Guarantees for you.

  • Complete IT Solutions – We’re full service! – From a single PC to the design and configuration of complex data networks.
  • Quick Response – Call and talk to a live technician for rapid response and resolutions.
  • Knowledgeable and Experienced Technicians – In addition to years of experience, each of our technicians is Microsoft Certified or a college graduate with a degree in Information Technology.
  • Simple and Clear Rates –We offer a simple, single rate with clearly documented tickets, resolutions, and invoices.

BACKUP & RECOVERY.

A backup is only as good as the date and only reliable if you can get access to it when you need it? Where are your storing your data ? I hope its not the server room ? Is it readily available and when was your last restore?

ASSESSMENTS & REVIEWS

Deliver a superior customer experience by using smart operations to drive superior outcomes

Through intelligent automation, industry expertise and data insights, our business process services (BPS) help you to build smart operations that deliver superior outcomes.

Optimize operations through automating and improving workflows to reduce cost, mitigate risk of human error, improve processing time, and generate an enhanced user experience.

We deliver smart operations through a suite of technology-enabled business process services and solutions. Technologies to drive front-office success and back-office operational accuracy, speed and efficiency. We help you drive down costs, provide resilience, and speed up implementation of strategic initiatives, to help your company compete and win in your global economy.

Achieve smart operations from our combination of industry and process expertise, deep operational knowledge, and optimal blend of digital technologies. Connect with our experts.

IT SECURITY.

Cyber security is the latest buzz word but when have you last had someone external to your organization perform an audit? When was your last penetration test ?

PHYSICAL SECURITY.

Whether its IP Cameras, Access Controls., Biometric Locks, Time Clocks or Readers we can design, procure, install and maintain these systems. It all starts with a site survey;  give us a call today to schedule your free assessment.

ON-GOING SUPPORT.

The growing adoption of Cloud and Software as a Service (SaaS) by organizations has amplified the need for round-the-clock technical support services. Organizations understand that a few minutes of downtime can lead to operational challenges and therefore need the services of an effective tech support services provider to ensure that their business operations face minimal business disruption.

Prompt and solution-oriented technical support is key to the success of any technology company. Unlike generic customer queries, technical queries require in-depth product knowledge so that the agents can provide the right solution to address a customer query.

Are you facing challenges in offering prompt and effective technical support services to your customers? Has poor technical support affected your sales?

Outsource your technical support requirements to CANI and achieve complete peace of mind.

Call or email to us today at info@canisupport.com.

Features of our Technical Support Outsourcing Services:

  • Cost-effective
  • Customized solutions
  • Improved efficiency
  • General Product Information
  • Access to the latest technology
  • Custom Reporting

OUR TECHNICAL SERVICES INCLUDE:

  • Technical Troubleshooting
  • Software Support
  • Hardware Support
  • Software installation, configuration and activation support
  • Wifi Broadband Support
  • Network Support
  • Cloud Applications Support
  • Application Support
  • SaaS based Applications Support

SUPPORT VIA:

    • Voice
    • live messenger
    • E-mail
    • Chat
    • On Site Support

We’re here

to help.